Support

Found a bug, lost a guild, or stuck on a boss? Write to us and a real person answers.

hello@onemorepull.com

It helps to mention your device, its system version and the game's version, and what you did just before it went wrong. A screenshot says the most.

Questions

Where is my guild saved?
On your device. There is no account and no cloud save, so deleting the game deletes your guild, unless your device's own backup keeps it.
What happens while I am away?
Nothing falls behind. Your members' mood does not drop while the game is closed, and not opening it for days costs no one. What you leave lying resolves itself: unassigned loot goes by the rolls, an unanswered candidate moves on.
What does the game cost?
The town and the first region, its boss and its dungeon, are free. One purchase opens the road to the rest of the world. You never pay for power: no paid gear, no paid recruit odds.
How do I get a refund?
Purchases go through the App Store or Google Play, so refunds do too: on iOS through reportaproblem.apple.com, on Android through Google Play's order history.
What happens to my data?
It stays on your device. See privacy.